Greg Gearheart. If i ever have an issue with one of my heaters, I know I can call and someone is available to answer the phone to help troubleshoot. For one, I took the gas feed line out and sprayed that; for the other, I just sprayed up the tube with the gas line still in. 265 likes. This item: 40,000 BTU Quartz Glass Tube Matte Black Propane Patio Heater. A serviceman named David showed up on Friday. Log In. Established in 2002, AZ Heaters produces stylish and superior quality patio heaters, suited for use in commercial and residential setting. There is nothing quite like knowing you can enjoy your outdoor space at any time of the year, no matter how low those temperatures may dip. Sincerely, Kevin Wesseling Glendale Az ~again, thank you for all of your effort !!! Specialties: AZ Patio Heaters specializes in commercial and residential patio heater sales, accessories, replacement parts, and repairs. AZ Patio Heaters. This time one of the managers (Mr. Price) evaluated my units, showed me potential causes for them not working, gave additional DIY instruction & said if it they still wouldn't work to call & schedule at-home service, which is what happened after my attempts to clean & service on my own failed to remedy my heaters non-performance. On-page Analysis, Page Structure, Backlinks, Competitors and Similar Websites. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. They are now located at 8601 W Jefferson St Suite 200 in Tolleson, and the new warehouse is amazing! Easy, done. I did and then reassembled the heater. Rick_HD_OC Find the best patio heaters for your yard, with both gas and propane heaters to keep you warm and toasty through the winter months. 1) I had read reviews on this product before I purchased these and noticed a few comments about the heater not really heating much at all. Opens in 30 minutes. Mark Wittenkeller, ~Thanks for the tech support today - it's wonderful to get live, friendly help and troubleshooting! Donald Heinrichs, ~I spoke with the technician this morning. Not Now. I've hired a lot of service people throughout the years and this has most certainly been my best experience. Sydney Herren, ~Wow! The employees go above and beyond to assist me every time. Paul Shnier Toronto, Canada, ~Received my order today. Went to light off my heater, Pilot would not light. I got a whole assembly (2 quartz tubes and 1 metal connector) not just one quartz tube. I wish all companies had customer service representatives like you. Find helpful customer reviews and review ratings for Hiland HLI-1531 Wall Mount Electric Patio Heater, 1500 Watts, Remote Control Included, IP Certified Water Proof, Variable Heat Output, Gray at Amazon.com. Folks I did not buy this product 1 month ago I bought it 1 year ago... no questions only proof of purchase they were amazing thank you so much Michael! When the wind storm rolled my heater down the hill I thought I was doomed, but besides a broken wheel and a wrinkled top, it came out great. GREAT JOB!!! $245.84 . Even included a regulator and hose. Our showroom… I spoke to your man in support and he was convinced it was not the thermocouple but instead, was a stick tilt switch. Flame King 1 lb. Our Top Picks. It's effective range is really less than 1 foot. Their products are engineered to exceed expectations, merging contemporary styling, superior performance, and outstanding longevity. Log In. Reviews for the real world. Community See All. Now I know how. Family overjoyed. Find helpful customer reviews and review ratings for Hiland HLDSO1-GTHG 91-Inch Tall Quartz Glass Tube Heater - Black + Cover and Stainless Steel table at Amazon.com. Unlike the $99 ones I used to buy. Warm regards for both the heater and the service.Randy R. ~To Danny, you spent a lot of time with me on the phone today, and I want to give you a great big THANK YOU for all your assistance. Have a great Holiday. With no added cost. Page created - August 27, 2012. ~I have been dealing with AZ Patio for many years. I did what he said to do and now the heater works perfectly. Infrared Heater and Tripod . We will be pleased to receive our family and friends, knowing that we have "grey socks with our grey suit!" Create New Account . AZ Patio Heaters 38 in. He sent it priority mail. He listened, I mean really listened...and the problem was finally repaired. You guys are something else. The products are great and the customer service is excellent! Thank you for the help. Great web site, easy ordering process and even called Customer Service after my order and received great personal service as well. One of the only places I can find in the U.S. that offers replacement parts for tabletop patio heaters! I had mentioned to him that I'm having a gathering this weekend and need the coupler as soon as possible. AZ Patio Heaters 92 in. One of the best Heating & Air Conditioning/HVAC, Contractors business at 8550 N 91st Ave c, Peoria AZ, 85345. purchased the fire pit and used it twice, whole unit caught on fire, was told by warranty customer service that i can replace the parts underneath myself like I'm a technician. ~I have been dealing with AZ Patio for many years. The new one arrived on Monday 7/19. The employees go above and beyond to assist me every time. If you wish to purchase a replacement glass tube for your AZ Commercial Stainless Steel Quartz Tube Propane Patio Heater, you will need to contact the manufacturer at: www.azpatioheaters.com, for most replacement parts. 8550 N 91st Ave c, Ste C-25, Peoria, AZ 85345, https://azpatioheaters.com/?xid=62546a153a4db91975fd2905c5b74251. Thanks so much. Patio heaters come in two different fuel types. Fire glass varieties available. $19.49. One reason I went with Arizona brand is they have great customer service and you can also buy replacement parts from their website. See BBB rating, reviews, complaints, & more. Posts. Even though I said I didn't want to ruin his Sunday and that I could wait. Thank You and Happy New Year. Anyway, that should do it for now. See more of AZ Patio Heaters on Facebook. If i am not able to troubleshoot the issue over the phone, they are local so i can just drive over. Kathleen and Jeff Mayer Warrington, PA, ~Thanks so much for your quick response. And the best thing is you have replacement parts that match. Read honest and unbiased product reviews from our users. Read honest and unbiased product reviews from our users. Order number 52359. Source: azpatioheaters.com. $299.99. Write a Review. Average Rating: (5.0) out of 5 stars. ~I called in for assistance since I was convinced I needed a new thermocouple for my heater. Featured Products. Have ordered parts before and have always been impressed by the quality. Easy PZ to install. I took the units (have a 2nd one that no longer was working) back to the store. The parts for my propane patio heater fit perfectly. Questions & Answers . Mark Tumielewicz Fair Haven, VT, ~I recently bought a gas regulator from AZ Patio Heaters for my tall patio heater thinking it was the reason it would not light. Works GREAT, but about a month after the warranty expired, the on/off switch broke. 48,000 BTUs, variable control, propane; Wheels for Easy Mobility and Anti-tilt Safety Devices; Matching adjustable table included; See More Details ; Frequently Bought Together + + Price: $ 143 60. You guys are great! Unit worked the following weekend for the event I had taken the heater to AZ Patio for in the first place. Questions & Answers . I now know what to do if this occurs next year. VP of AZ PH pm'ed me on yelp. If you choose a gas-fueled heater, it can either be fueled by natural gas or liquid propane. Read honest and unbiased product reviews from our users. In effect, you're getting a new heater for the price of $69. I could like the pilot but it wouldn't stay lite. There was some initial confusion regarding whether this was their product or not, but after determining it was theirs, they immediately shipped me a new switch, and it's now good as new! or. YEAH. He walked me through how to remove the box and scrape inside spark area and inspect wiring for a loose wire. Now it lights with ONE CLICK!!!! He came back after checking multiple stores around the area with no luck. Ann B.G. or. To top everything off, your free shipping was a bonus but I expected free would take a week. No return calls or emails after the first promise. Terrific products! "I'll check around where I live and come back." 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