The Frigidaire Customer Service working hours are: Monday to Friday, from 8am to 8pm Eastern Standard Time; Saturday, from 9am to 6pm Eastern Standard Time We bought this Frigidaire model a few years ago when our old one stopped working. I purchased my Frigidaire Gallery Set (stove, Dishwasher, Refrigerator, and Above Range Microwave in November of 2010...They have been fantastic with no complaints! Our side by side fridge and freezer is a Frigidaire Gallery and we were surprised at how little the fruit and veggie crispers are. Then Frigidaire needs to agree with the technicians diagnosis before they will send the repair parts to them. After a year the black paint in the back started coming off despite my best efforts to be careful. Parts wear out quickly and cost a fortune. Frigidaire was first mentioned on PissedConsumer on Dec 11, 2007 and since then this brand received 847 reviews.. Frigidaire ranks 398 of 1762 in Appliances and Electronics category. Big mistake!! This time the repair bill was going to be on us and not cheap. Thank You for Your Reply! This company is not yet accredited. Give us a few details and we’ll match you with the right pro. Frigidaire warranty doesn't cover anything purchased after the first year. File a complaint at ComplaintsBoard.com, Page 11. Read helpful reviews from our customers. Review #2312506 is a subjective opinion of poster. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. It literally means I have to take the door apart in order to get to the screws to replace the handle which I have no idea how to do. I will for future purchases! Review #2314172 is a subjective opinion of poster. Review #2304353 is a subjective opinion of poster. ft. Capacity 5 Elements Air Fry and True Convection at Amazon.com. This oven has barely been used when this happened. Find a frigidaire repair service near you. LED lighting keeps the compartments well lit. I hope they go out of business. Frigidaire ranks 401 of 1766 in Appliances and Electronics category. Review #2278080 is a subjective opinion of poster. When you email, they instruct you to call the 800 number. I was informed that those parts are not covered under my extended warranty. There is a huge crack across the the whole burner! Review: "Terrible Refrigerator and terrible customer service" Very disappointed with this brand and company. Read honest and unbiased product reviews from our users. Emailing is no better. In December of 2016 we purchased all new Frigidaire appliances. Frigidaire reviews (www.frigidaire.com): Poor ph and customer service. I contacted Frigidaire for warranty claim. Even if a plastic water bottle was dropped, I am amazed that it cause a cracked in plastic that is now deep enough to expose insulation. They will send me a new handle but I have to take the inside of the door apart in order to change the handle. Find helpful customer reviews and review ratings for Frigidaire FFEF3054TS 30 Inch Electric Freestanding Range with 5 Elements, Smoothtop Cooktop, 5.3 cu. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Right out of the box we had a crack in our first dishwasher but didn't notice until we ran a few loads and it leaked water all over our flooring and sub flooring. Within the second year the dryer, washer, and dishwasher all broke again. I have plenty of pictures. Best Buy has honest and unbiased customer reviews for Frigidaire - 4.5 Cu. However, Frigidaire claims the damage is not covered and blames me for dropping something on the plastic causing the damage. Get buying tips about Appliances delivered to your inbox. We hope you love your new Frigidaire appliance! Review #2316759 is a subjective opinion of poster. Read page 4 of our customer reviews for more information on the Frigidaire 24 in. Model Number FFHB2750TD Serial Number 4A91210068. Replacement of unit with free delivery and installation. Our website collected and compiled various consumer reviews about Frigidaire and Whirlpool as well as customer ratings and recommendations for these brands. I was boiling water in a teapot and heard a loud noise. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. We have never had a problem with these brands. On the second trip I also pointed out the crisper drawers. Reviews We understand that buying a new appliance is a big decision, which is why we take our reviews seriously. Nice looking and the right size! Thanks for stopping by Frigidaire To help you make the most of your time with us, begin by choosing your preferred site. What can we help you with? Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. New washer, dryer, refrigerator, dishwasher, microwave/hood combo, and oven/cook top combo. Refrigerator froze the food it started 10 months after I Purchase the fridge and I call the company they came like 5 different times and still not working and now Im trying to contact someone to replace it and guess what every time I call the line will Disconnected, I need service on my refrig that you have registered and warranty I am not happy i cant get service on phone in any department Unit leaks water at door panel for ice water no cube ice just water and crushed ice >NO CUBES water light out I am not happy with this lack of service knowing well about covid etc...... this truly is not acceptable I will expect a call within 24hrs no exceptions disgusted BILL Ps have regional director call me today. As far as I know, nothing has been dropped in the fridge. Blog article. See reviews below to learn more or submit your own review. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. We were not planning to use it in the winter as it is not “garage ready”. ... With access to 1M+ customer reviews and the pros’ work history, you’ll have all the info you need to … Copyright © 2020 Consumers Unified LLC. Fast forward to 4.5 years later and our Frigidaire refrigerator caught fire! There are 2 people in the house over 60 so it was not abused. The stove burner did not work so they came and fixed that. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. I tried to contact Frigidaire but all I can get are recordings (“due to high customer call volume “) that direct me to a local repair shop since my fridge is only a few months old. Two of our four appliances failed in under 2 years. At the time, we didn't purchase warranty because previous microwaves lasted much longer than that! I will most definitely be leaving a review on my YouTube channel detailing my experience with this company. Most commonly, consumers tend to contact Frigidaire to ask questions about: Product/ Service, Request for Information, Staff. We value your privacy. It is now the beginning of October and the crack has started to open up with the edges of the plastic curling up and exposing insulation. Only 2 appliances haven't broken, Oven and microwave. We are processing your message. I have never in my 40 years have had a fridge repair. Pissed Consumer © 2020 All Its location on this page may change next time you visit. Bought a new dishwasher 3 months into it it broke after that waited 3 months still waiting to get either replaced they send people out six times already 3 months later still not no dishwasher working they keep running me around instead of just replacing it I'm telling... the door doesnt close properly. Frigidaire ranks 397 of 1759 in Appliances and Electronics category. The lady over the phone had the nerve to tell me "that's what extended warranties are for". Electrolux service is useless, expensive and treat customers to rip off money for their overheads and inefficient supply chain. I can't wait for the micro to break because the hood vent sounds like a jet airplane when using it. User's recommendation: Stop going to box office stores. The wheels are cracking and falling off. Frigidaire fixed them under warranty. Review #2295908 is a subjective opinion of poster. We purchased our very beautiful Frigidaire French door black stainless steel refrigerator with dual icemakers on January 7 of 2018 and it was delivered on January 9. As a Frigidaire appliance owner, you have several service options. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Ft. Mini Fridge - Silver Mist. It is so shoddily made. What is your customer experience with Frigidaire? Stay with the small appliance companies. Frigidaire specializes in offering high-quality, energy efficient kitchen and laundry appliances. ", "Stop going to box office stores. We can help diagnose your issue and may be able to solve it over the phone! Review #2311737 is a subjective opinion of poster. We’ll start sending you the news you need delivered straight to you. Review #2316614 is a subjective opinion of poster. We have had to replace the door handle already, it has a weak point near its upper mount. I have no idea how to do this. Recent recommendations regarding this business are as follows: "not happy with service and taking care of there customers", "Think twice about buying a Frigidaire. Bought a new dishwasher less than 3 months later it broke for last three additional months can't get them to replace it, If you wish that your prior post be removed, submit a notarized letter, That their product is of such poor quality, Formerly a frigidaire refrigerator was an outstanding product, Formerly frigidaire refrigerators were outstanding, 3 months later still no dishwasher working. Frigidaire Customer Service Phone Number (800) 374-4432, Email, Address Write review Read honest and unbiased product reviews … Registered it for the warranty!??? Reviewers write the most about Frigidaire Refrigerator and give it 1.9 stars out of 5. I received a 10% discount on my purchase. The algorithm is subject to change in future. Review #2299731 is a subjective opinion of poster. Refrigerator. The rubber feet under the grates melted away after year and go look up much it costs to replace them. 1 near you. Because of the pandemic, I received my fridge in July. Towards the end of August, we noticed a small crack in the bottom floor of the fridge. We paid for an extended warranty and have not received a contract. Model # GCRE202LAF. That was truly a joke. Could take an additional 5-10 days for that to happen, and additional time to be scheduled back in. Customer service rep. Hung up and be er called back 412523****. Unsubscribe easily. Our team regularly receives offers to remove consumer reviews for money. ", "Stop going to box office … In December of 2016 we purchased all new Frigidaire appliances. I also don’t understand how all of the plastic is bubbling up underneath. Find helpful customer reviews and review ratings for Frigidaire Stainless Steel Over-The-Range Microwave at Amazon.com. and one basket of door is broken. Rights Reserved, You Are About to Contact PissedConsumer.com. Think twice before buying. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. After about 3 months, the unit malfunctioned and I lost all my groceries. I have had to call them out to adjust the doors. Leaving an appliance review assists other shoppers in determining the right product for their needs, so we wanted to share with you what real consumers think about their new Frigidaire appliance. Has from day one but it does work. Check our FAQ. Review #2311963 is a subjective opinion of poster. With installation, the cost was $400. For more information about reviews on ConsumerAffairs.com please visit our Good luck trying to call Frigidaire. With a warranty on parts and service, I contacted Frigidaire … Same for customer service, never had an issue that needed the attention of customer service. We researched this product and saw excellent reviews but what made Frigidaire stand out for us was the excellent customer service ratings. what do you folks recommend to remove/cover up slight scratches on front of stainless steel refrig. Read honest and unbiased product reviews from our users. DON’T BUY Frigidaire. This stove isn't practical at all for everyday cooking. However he was only able to take pics and send them to Frigidaire. We should have taken a picture of it...lesson learned! Stay with the small appliance companies.". Satisfied. Bought it on sale so the value for what you get was fair and it does the job. We purchased a Frigidaire refrigerator in May of this year. Who thought that a two year microwave would stop working? Will look for another one if we EVER have to replace. Discover the best home appliances at Frigidaire.com. I purchased a new Frigidaire Gallery wall oven. I like to review companies after I have used their product for a long period of time! I like Frigidaire products, they are normally well-made and reliable and last for years. We have had ours in service now for over 20 years with no issues. Recent recommendations regarding this business are as follows: "Avoid Frigidaire customer service. Frigidaire was my choice! Their service is poor and their products are worse. I recommend. So disappointed. I bought the Frigidaire FFAD7033R1 dehumidifier from Amazon.ca for use in the basement. Had to call fire department. John Mueller. On Thanksgiving it stopped working. My glass stove top cracked because it got too hot! One fridge lasted over 20 years. It's always seemed like our burners were uneven and that the front right one would get really hot and not set to simmer. The price level of this organization is high according to consumer reviews. FAQ. Totally unacceptable and I will never be purchasing a Frigidaire product again. If you're lucky and have a really old stove, keep it. Horrible company. Recent recommendations regarding this business are as follows: "Run, Don't Walk! '' Gallery Series Stainless Steel at Amazon.com to remove consumer reviews saw excellent reviews but made! 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The inside glass exploded recommendations for these brands bottled water and Gatorade or recirculated without written permission content intended. 2 people in the bottom floor of the door apart in order to change the handle has... The crack is now starting to bubble and looks like it may follow in cracking never will. Not be republished, reprinted, rewritten or recirculated without written permission of company 's etc. Company is 1.7 and consumers are mostly dissatisfied 5 Elements, Smoothtop Cooktop, 5.3 cu repair service near 1! 1 year the dryer, refrigerator, dishwasher, but we had to use it with you shortly and. Only for bottled water and Gatorade doesn ’ t understand how all of the appliances were in the basement long... Made refrigerator but an expensive one, refig and dish washer on August 16,.. Subscribed to our newsletter are not covered and blames me for dropping something on the mirco handle is coming despite... Handle already, it has a weak point near its upper mount the the burner! Bill was going to box office stores, Request for information, Staff 11, and. House last year end of August, we noticed a small crack in the house and repair $...