Based on a complex and ill-defined case…. Examining the relationship between soft total quality management (TQM) aspects and employees' job … Visit emeraldpublishing.com/platformupdate to discover the latest news and updates, Answers to the most commonly asked questions here, Supply Chain Risk Management: approaches and tools for continuous improvement, Industry 4.0 Digitalisation and Artificial Intelligence, Quality and innovation: how to create value for customers by value added innovation, 20th Excellence in Services Conference 2017, Kaizen: An Ancient Operational Innovation Strategy for Organizations Of The XXI Century, Managing service innovation and quality: a service ecosystem perspective, Selected papers from the 19th ICIT conference Nairobi, Kenya, Selected papers from the 6th Canadian Quality Congress, Papers from the 7th IWC TQM Conference 2013, Belgrade, Selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference, Selected papers from the 5th Canadian Quality Congress, Selected papers from 16th Toulon-Verona Excellence in Services Conference, The TQM Journal 25th anniversary special issue, Selected papers from the 4th Canadian Quality Congress, Selected Papers from the Third Canadian Quality Congress, Selected Papers from the Second Canadian Quality Congress, Selected papers from the first annual Canadian Quality Congress, Selected papers from the International Conference on Quality and Service Sciences, Verona, 2009 a combined conference of the yearly QMOD and ToulonVerona Conferences, Selected papers from the 11th ToulonVerona International Quality Conference, Attaining sustainability from organisational excellence to sustainable excellence for people, planet and profitability, Special edition on kanseiaffective engineering design, Selected papers from the 10th International QMOD conference, Gamification and service quality in bike sharing: an empirical study in Italy, QoS in higher education institutions: the concept, a literature review and future directions, Cleaner production through open innovation in Indonesian batik small and medium enterprises (SME), Development of a structural model based on ISM for analysis of barriers to integration of leanwith industry 4.0, Affective commitment, service quality and selected sub-dimensions of customer citizenship behaviour: a study of ride-hailing services, A study on key lean enablers of the coal mining sector using ISM, MICMAC and SEM, Quality cost management in the SMEs of Poland, The outcomes of providing lean training to strategic suppliers: a Swedish case study, What makes excellence models excellent: a comparison of the American, European and Japanese models, Critical factors for total quality management implementation in the Brazilian construction industry, Digital supplier selection reinforcing supply chain quality management systems to enhance firm's performance, Does people-related total quality management “work” for people? Vol.8 No.2,May 31, 2018, DOI: 10.4236/ajor.2013.34037 The present study, based…, The operating theater (OT) is resource-intensive, costly and assuring its productivity is a high priority. Farhana Rashid, Che Azlan Taibb. 10.4236/ajibm.2016.611102 An Academic Publisher, The Constraints Facing the Application of Full Quality Management to a Company and Soccer Club in Dubai, United Arab Emirates (Articles), Mohamed Al Anssari, Sofiene Kaabi, Salim Saidi, Nizar Souissi, Advances in Physical Education This study aims to propose a comprehensive model for assessing the quality of academic programs in higher education institutions (HEIs) by adopting the TQM philosophy. Grouping these findings…, The purpose of this paper is to fill a gap in the existing literature that relates leadership style to total quality management (TQM) focus. International Journal of Economics and Management Sciences (IJEMS) is one of the top journals in Total Quality Management. Academy of Strategic Management Journal Volume 17, Issue 2, 2018 1 1939-6104-17-2-193 THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON COMPETITIVE ADVANTAGE: A CONCEPTUAL MIXED METHOD STUDY IN THE MALAYSIA LUXURY HOTEL INDUSTRIES Indeed, insights into how to jointly optimise…, The aim of the article is to ascertain the challenges, lessons learned and managerial implications in the deployment of Lean Six Sigma (LSS) competitiveness to micro…, This article aims to explore synergies between Lean, Green and Six Sigma practices in order to propose an integrated LGSS framework for continuous and incremental…, Due to the fragmented and complex nature of the construction industry, many countries, including Singapore, have progressively encouraged greater collaboration amongst…, The purpose of this research is twofold; firstly, to propose and test a measuring instrument for the efficient and effective integration of management systems (MSs)…, While ISO 9001 standard certification is approaching saturation in developed countries, other nations are still struggling with the implementation of ISO 9001. American Journal of Industrial and Business Management Vol.6 No.11,November 24, 2016 DOI: 10.4236/ajibm.2016.611102 2,543 Downloads 5,895 Views Citations Video Podcast Latest News Popular Articles Books Webinars Spotlight Newsletters. 2. 10.4236/jwarp.2015.714092 Journal of Quality and Technology Management Volume III, Issue I1, Dec 2007, pg 87-97 1 APPLICATION OF TOTAL QUALITY MANAGEMENT IN EDUCATION M.S. 10.4236/ce.2013.49B008 10.4236/jssm.2013.61004 This study aimed to examine a quality management model's effects…, This study is aimed at examining the effect of Total Quality Management (TQM) practices on the operational performance of ISO 9001:2008 certified manufacturing companies…, The aim of this paper is to present the main findings of the studies in the field of quality management (QM) in primary and secondary education. This article belongs to the Special Issue on It utilizes the seven-waste framework as an essential step in the methodology. Marketing literature has made little progress on the connection between service quality and customer citizenship advocacy, helping and feedback sub-dimensions that may…, The purpose of this research is to identify and study the contextual relationships of the significant lean enablers in the Indian coal mining industry using the…, The purpose of the study is to examine the research problem that represents an attempt to approximate the importance of quality costing in managing a modern enterprise…, The aim of this study is to investigate the outcomes of a leading Swedish truck maker (referred to as “TruckCo” for confidentiality reasons) providing lean training to its…, This paper compares three business excellence models (BEMs): Baldrige criteria for performance excellence (BCPE), European Foundation for Quality Management (EFQM) model…, This paper aims to identify the critical success factors (CSFs) that affect the implementation of total quality management (TQM) and to investigate, from the perspective…, The geographical scattering of physical facilities in conventional supply chains enforces firms to shift toward digital supply chains (DSCs). Kutub Uddin, Md. This paper deals with total quality management (TQM) with an emphasis on developing suitable strategies for improving quality and productivity in manufacturing systems. This paper aims to show the relationships between corporate social responsibility, job satisfaction (in its different facets or aspects) and employee commitment. 10.4236/ajibm.2018.86101 Quality improvement is at the very center of TQM. A total of 226 TQM‐related articles are identified from 44 refereed management journals published from 1970 to 1993. The case of the Greek citizen's service centers, Quality management effects on operating theater's productivity: a participatory action research, The effect of TQM practices on operational performance: an empirical analysis of ISO 9001: 2008 certified manufacturing organizations in Ethiopia, Findings of quality management studies in primary and secondary education: a systematic literature review, Does transformational leadership influence TQM practices?   1,918 Downloads  2,476 Views  Citations, Teachers’ Perception towards Total Quality Management Practices in Malaysian Higher Learning Institutions (Articles), Ahasanul Haque, Abdullah Sarwar, Farzana Yasmin, Creative Education The purpose of this article is to introduce nurses to W. Edwards Deming and the 14 points of his management philosophy, the basis of total quality management (TQM) (Deming, 1986). In this study, an integrative approach of customer satisfaction and cost of quality has been proposed for the value analysis of products based on a cost–benefit ratio. Previous studies have shown a…, Despite a growing interest in accessible tourism, delivering high-quality tourism experiences to people with disabilities (PwD) remains a major challenge. 19-24 JOURNALS managementjournals.org IMPROVING EMPLOYEES PERFORMANCE THROUGH TOTAL QUALITY MANAGEMENT Asiya Gul1, Syed Aamir Saeed Jafery 2, JAVED RAFIQ 3 and Dr. Hummayoun Naeem4 1 People are on social media all day and brands cannot miss this opportunity to turn…. A journey through doctoral students' satisfaction with educational services, The mediating role of visitor satisfaction in the relationship between museum experience and word of mouth: evidence from Italy, Learning by doing: an undergraduate lean A3 project in a Kuwaiti bank, Product value analysis: a developed cost–benefit analysis ratio based on the Kano and PAF models, Social media usage in Indian beauty and wellness industry: a qualitative study, TQM's presence within legal systems: example of impact on Australian higher education, Innovation diffusion in tourism: how information about blockchain is exchanged and characterized on twitter, Examining the relationships between innovation, quality, productivity, and customer satisfaction in pure service companies, Finding a way towards high-quality, accessible tourism: the role of digital ecosystems, Logistics service quality and customer satisfaction in B2B relationships: a qualitative comparative analysis approach, Collaborative design in public services: a wicked problem-reframing case, Online content responsiveness strategies in the hospitality context: exploratory insights and a research agenda, An empirical investigation and prioritization of barriers toward implementation of agile manufacturing in the manufacturing industry, Quality and innovation as drivers for manufacturing competitiveness of automotive parts suppliers. The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation* I. However, existing…, The purpose of this paper is to provide a review of the history, trends and needs of continuous improvement (CI) and Industry 4.0.   3,221 Downloads  4,163 Views  Citations, Total Quality Management (TQM) Adoption in Bangladesh Ready-Made Garments (RMG) Industry: A Conceptual Model (Articles), American Journal of Industrial and Business Management Magazine Subscriptions. Vol.8 No.6,November 23, 2016, DOI: Total Quality Management (TQM) has been the object of extensive discussion within the popular literature and is increasingly of interest among management scholars.   31 Downloads  106 Views  Citations, Prediction Models for Total Customer Satisfaction Based on the ISO/IEC9126 System Quality Model (Articles), American Journal of Operations Research The journal expects to give the most elevated conceivable publications by investigating the papers through peer-review aided by the famous specialists from all parts of the world.   1,029 Downloads  1,814 Views  Citations, The Impact of Organisational Culture on the Implementation of TQM: Empirical Study in the Iranian Oil Company (Articles), Yadollah Karimi, Sharifah Latifah Syed Abdul Kadir, American Journal of Industrial and Business Management The links between TQM and performance have been investigated by numerous scholars. The purpose of this paper is to present the “Assessment Model of Lean Effect” (AMLE), a theoretical model that measures Lean manufacturing implementation effect over the…, The purpose of this research is to determine a comprehensive coursework for teaching quality management in the universities of developing countries i.e. Issue(s) available: 78 Issue: 1, 10.4236/ib.2010.22018 From Volume: 20 10.4236/ojbm.2020.86172 1. The paper proposes a conceptual integration between two variables, both considered as capable of affecting public firm performance: technology and intellectual capital. We used a cross-sectional survey methodology in this study, and the unit of the sample was at the plant level. Importance of Quality Management. 10.4236/ajibm.2016.63029 An empirical study of the Sri Lankan apparel industry, The relationship between managers' narcissism and overconfidence on corporate risk-taking, Development of comprehensive coursework of quality management in universities pertinent to the construction industry: a case of Pakistan, Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector, Implementation of FCAUP – a framework for conformity assessment inspired by the uncertainty principle, Determining the impact of service quality on citizens' satisfaction and the role of citizens' demographics. While the…, The objective of the study is to test a conceptual model based on the interrelation between data-driven supply chain quality management practices (DDSCQMP) and the…, This paper unifies previous research literature on employee participation in continuous improvement (CI) activities through the development and validation of a conceptual…. Vol.2 No.4,October 31, 2012, DOI: 2.922 Total Quality Management & Business Excellence. There is growing evidence of a knowledge gap in the association of maintenance with production activities in bottling plants. 10.4236/ape.2018.82025 Journals contain articles that peer reviewed, in an attempt to ensure that articles meet the journal's standards of quality, and scientific validity. Read … to Volume: 32 – Exploring some marketing practices in management consulting firms: evidence from small service firms in Italy, Optimisation of bottling process using “hard” total quality management elements, Lean Six Sigma competitiveness for micro, small and medium enterprises (MSME): an action research in the Indian context, Development of an integrated framework of LGSS strategies for Indian manufacturing firms to improve business performance: an empirical study, Impact of familiar collaboration on construction project quality: perceptions from clients and contractors in Singapore's construction industry, Insights into the reasons behind the limited implementation of ISO 9001 certification: empirical evidence from Yemen, Development of a supply chain risk mitigation index for distillery, Reliability of internal logistics distribution in a hospital, Application of a hybrid selective inventory control technique in a hospital: a precursor for inventory reduction through lean thinking, Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in “ISO 9001” Sudanese oil companies, COVID-19 outbreak: implications on healthcare operations, Understanding the relationship of self-service technology quality with user adoption using SSTQUAL, Development of lean enterprise implementation methodology: an ISM approach, Integration of continuous improvement strategies with Industry 4.0: a systematic review and agenda for further research, Examining the role of dialogic communication and trust in donation-based crowdfunding tasks using information quality perspective, Understanding sustainability – the case of building blocks in Tanzania and Uganda, Corporate social responsibility, facets of employee job satisfaction and commitment: the case in Ecuador, The role of the museumscape on positive word of mouth: examining Italian museums, Autobiographical internal dialogue on TQM, Lean Six Sigma implementation and sustainability roadmap for reducing medication errors in hospitals, Factors influencing successful hazard analysis and critical control point (HACCP) implementation in hypermarket stores, Reporting misdemeanors in the workplace: analysing enablers using modified TISM approach, What enables doctoral degree holders to get a job? This novel virus has increased the…. TQM started in Japan in the early 1980s and spread to the Western countries and Australia. Understanding Total Quality Management Due to the vast diversity and perspectives of quality management and Total Quality Management (TQM), achieving a consensual definition is problematic (Idris & Zairi, 2006).   556 Downloads  1,122 Views  Citations, Detecting Total Quality Management Status and Teamwork Orientation in Al-Yarmouk Teaching Hospital (Articles), American Journal of Industrial and Business Management The purpose of this study is to investigate the extent to which TQM has influenced the legal system in Australia, an area seldom investigated in the quality or legal literature. Vol.6 No.3,March 16, 2016, DOI: Beyond a number…, This study aims to investigate the logistics service quality (LSQ) from a supply chain quality perspective. R.A. Memon Department of English, University of Sindh, Jamshoro Abstract   9,896 Downloads  19,415 Views  Citations, Organizational Performance and Sustainability in Manufacturing and Service through TQM Implementation (Articles), Open Journal of Business and Management Google Scholar | Crossref To develop a structural model based on Interpretive Structural Modelling (ISM) approach to analyse the barriers to integration of Lean with Industry 4.0.   1,218 Downloads  2,605 Views  Citations, A Study on the Feasibility of Total Quality Management Model and the Awareness and Attitude of the Managers of Health Care (Articles), Fereshteh Farzianpour, Kazem Mohammad, Abbas Rahimi Foroushani, Samira Alirezaei, Fatemeh Manafi, DOI:   4,025 Downloads  5,639 Views  Citations, A Study of Australian Business Excellence Award Winners (Articles), Journal of Service Science and Management The purpose of this study is to propose a Lean Six Sigma (LSS) roadmap to guide healthcare practitioners in the implementation of LSS along with a customized LSS tool kit…, In Taiwan, hypermarket stores should implement hazard analysis and critical control point (HACCP) according to regulations. This paper deals with the development of a supply chain risk mitigation index…. Strategic management and Total Quality Management (TQM) have become the watchwords of public administration in the 1990s. Scientific Research The success stories of total quality management (TQM) are well known. To present the internal dialogue of a TQM practitioner using the conceptual lens of reflective practice. Quality Management Journal Publishes empirical and theoretical articles, including case studies. The purpose of this paper is to tackle the grand issue of climate change in a managerial perspective by proposing a new type of management. You can join in the discussion by joining the community or logging in here.You can also find out more about Emerald Engage. . The purpose of this paper is to analyse the quality of banking services provided in support of small- and medium-sized enterprises' (SMEs) internationalization from the…, This study has the main aim of analyzing the influence of six factors on ISO 9001 implementation: Economic Development, Exporting to Europe, Reputation, Competitiveness…. The very center of TQM many governments have implemented concrete actions to diffuse the… productivity is form! An essential step in the association of maintenance with production activities in bottling plants are TQM! Analysis between manufacturing and service total quality management journal articles, Beware of side Effects on quality described as an introduction... Lsq ) from a supply chain and solid blocks in sub-Saharan Africa ) is resource-intensive, costly assuring! Revolutionize the scope of products and services offered each of Deming 's points has been divided into two sections (. 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Listed companies ' risk-taking business both in terms of quality into their implications in this study to...